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Login With OTP Made Simple Privacy Policy

Login With OTP Made Simple "the App” provides a convenient mobile number and 2-factor OTP based authentication to log in, "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account. Here is the list of API calls and their purpose.

While installing the app we make the following API call to register Shopify webhooks.

  • To retrieve the count of existing webhooks subscription –
  • GET /admin/api/2019-07/webhooks/count.json
  • Customer create webhooks
  • Uninstall shop webhooks
  • To get the current theme 
  • GET /<shop_domain>/admin/api/2019-10/themes.json

For billing, we are making the following Shopify API calls 

  • Shopify Recurring charge API
  • GET /<shop_domain>/admin?api/2019-07/recurring_application_charges/<recurring-charge-ID>/activate.json
  • Shopify Usage charge API
  • POST /<shop_domain>/admin/api/2019-07/recurring_application_charges/<recurring-charge-id>/usage_charge.json

Other Non-Shopify APIs - For sending SMS we are using msg91 (SMS Carrier) APIs.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

When the app is installed, we are collecting the following data

  • Shop ID
  • Timestamp (We are storing the date and time when the merchant installs the app.)
  • Shop domain 

 From the customers of the store installing the app, we are collecting the following data when they register to facilitate login with OTP.

  • Customer ID
  • Timestamp ( We are storing the date and time when the customer create an account )
  • Shop Domain
  • Firstname
  • Lastname
  • Email
  • Mobile Number

We collect personal information (customer data namely name, email ID and mobile number) directly from the relevant individual, through your Shopify account. We do not use cookies.

How Do We Use Your Personal Information?

We use the personal information we collect your customers in order to provide the Service and to operate the App. We need to store the email ID, name and the mobile number associated with each customer account so we can facilitate login with OTP. When a user enters an email ID, we query the mobile number from our database and send them an OTP. If they enter the OTP correctly, we allow them to log into your store.

Sharing Your Personal Information

We do not share your data with any third-party app, software or agency.

Finally, we may only share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you log into our Site, we will maintain the customer information until you ask us to delete this information. You may also request that a specific customer’s data be deleted.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kloctechnologies.com or by mail using the details provided below:

KLoc Technologies Pvt Ltd

205, Evoma, 88 Borewell Road

Bangalore – 560066, India

 

Version Date: 16 March 2020